Data, Inc. provides a variety of Tele-messaging services, customized to meet the
specific needs of each individual client. We combine advanced technology with
highly skilled, well-trained operators to provide a personal and professional
representation of you and your company to each and every caller.
constantly strive to bring the highest quality service to our customers by combining
the most advanced communications technology with friendly and articulate telephone
are available 24 hours a day, 7 days a week to answer incoming calls. Clients
utilize the call-forwarding feature to direct their main telephone line(s) after
hours, on weekends or whenever office personnel are not available to answer their
of your telephone and pager numbers, along with your dispatching procedures are
pre-programmed in our computer. Our computerized dispatch program speed-dial the
correct number and the computer Automatically notifies us to take the next dispatch
step if the on-call person does not respond within the specified time period.
This program insures emergency calls are Dispatched to the right person in a timely
are trained professionals. Each Operator has been through an extensive pre-screening
process and comprehensive training program prior to handling any calls. On-going
training and management supervision ensure your callers will always be dealing
with intelligent and articulate representatives to your company.
members of our team silently monitor incoming calls for accuracy, courtesy, and
adherence to call(s) handling procedures. Immediate feedback is provided to the
operator to reinforce excellent performance or rectify call handling issues.
are answered with a personalized answer phrase for your company. Our operators
will execute your instructions in a friendly and accurate manner.
customer service support team is available to make changes and updates to your
account, either temporarily or on a permanent basis. Last minute updates to on-call
personnel are easy and accurate.